Family Services of Metro Orlando recognizes the importance of protecting the privacy of our Web site users, including current and potential customers, stakeholders, and contributors.

This Web site collects no personal information about you unless you voluntarily choose to provide that information to us. (For example, entering information in a voluntary online form, sending an e-mail, making an online donation or other transaction, or choosing to register for a specific service.)

We do not share personally identifiable information with other organizations, apart from those acting as our agents in providing our services, and which agree to use it only for that purpose and to keep the information secure and confidential.

Our Web server does automatically collect some general information about your visit to our site. We might use this information to derive usage and demographic data to help make our site more useful to visitors. If you do nothing during your visit to our Web site but read pages or download information, no personal information will be collected.

Transactions

For monetary donations completed through our secure online credit card service, we collect credit card information (account name, number and expiration date), which is used for billing purposes only, and is not otherwise shared.

Cookies

We do not use cookies to collect information at this time. (Note: A cookie is a file containing unique information a Web site can use to track such things as passwords, the date you last looked at a specific page, or to identify your session at a particular Web site. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application.)

Request for Information

Our Web site has features whereby users can submit information to us (such as requests for information and feedback forms). Requests for information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.